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Chris Potts (2008)
fruITion: Creating the Ultimate Corporate Strategy for Information Technology

http://slashdemocracy.org/book/0977140032

Called 'part entertaining novel and part enlightening textbook' by reviewers, FruITion is about Ian the CIO. How will Ian as the CIO react when the management team explores a very different relationship with IT? The strategy that emerges has major implications for the CIO and everyone in the IT department.
- Enterprise Architecture - IT Governance - Strategy -



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ITAF: A Professional Practices Framework for IT Assurance

http://www.isaca.org/itaf

The Information Technology Assurance Framework (ITAFTM) is a comprehensive and good-practice-setting model that: Provides guidance on the design, conduct and reporting of IT audit and assurance assignments; Defines terms and concepts specific to IT assurance; Establishes standards that address IT audit and assurance professional roles and responsibilities, knowledge and skills, and diligence, conduct and reporting requirements. ITAF is focused on ISACA material as well as content and guidance developed by the IT Governance Institute (ITGI TM) and other organisations, and, as such, provides a single source through which IT audit and assurance professionals can seek guidance, research policies and procedures, obtain audit and assurance programmes, and develop effective reports. While ITAF incorporates existing ISACA Standards and guidance, it has been designed to be a living document. As new guidance is developed and issued, it will be indexed within the framework and made available to ISACA members. To date, current ISACA guidance has been mapped to the framework.
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Added 34 days ago

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Governance and Innovation

http://rafcammarano.wordpress.com/2008/05/24/governance-and-innovation/

Raf Cammarano: The word 'governance' is getting a pretty bad reputation as bureaucratic red tape getting in the way of people trying to 'do stuff'. It's seen as a barrier to innovation. I take the opposite view. I think that governance promotes innovation. In fact, its essential to innovation.
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Added 96 days ago

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Tacit Governance

http://www.egovmonitor.com/node/18804

David Weinberger, Fellow Berkman Centre for Internet and Society, Harvard Law School. Governance, as an explicit social structure, codified and implemented, arises when tacit governance fails. At its best, explicit governance is a response to a breakdown. It rarely restores a society to its prior, unbroken state.
- Management - E-Democracy - IT Governance -

Added 102 days ago

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IT Governance, finally a worldwide recognition: ISO 38500

http://sergethorn.blogspot.com/2008/04/it-governance-finally-worldwide.html

Serge Thorn: Finally IT Governance will be recognised as a standard. We already had a series of ISO standards for various IT Governance domains such as IT Service Management ISO 20000, Security Management ISO 27001, and Quality ISO 9000, but recently the international organization recognized that a new standard would be well accepted. It will be named ISO 38500 which will cover Corporate Governance of information technology. This standard was originally defined as an Australian standard AS8015, which by the way was the only alternative available.
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Added 122 days ago

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IBM IT Governance Approach Business Performance through IT Execution

http://www.redbooks.ibm.com/abstracts/SG247517.html

IBM RedBook by Lynn Mueller, Matthew Magee, Petr Marounek and Andrew Phillipson. Information technology (IT) governance has assumed a prevalent spot in technical and management publications. When academics and practitioners alike pose such questions as "Does IT matter?", those of us in the IT field cannot help but to sit up and take notice. We must manage with a focus on articulating the value of IT investments so that the CEO understands what a dollar spent on technology yields in real earnings impact. We must also focus on helping the CIO feel comfortable with balanced risk exposure. The development of a management system that ensures IT can consistently deliver on these objectives is what IT governance is all about. Guidance in building this type of solution is what this IBM Redbooks publication is about. It explores key concepts that underpin the successful development of your IT governance solution. This book explains the following concepts: The right amount of flexibility to yield more effective results; Approaches to measuring the value of IT's contribution to the business; The linkage between systematic reduction of variance in reducing project risk; and the role of automation in providing executives the information necessary to adjust to changes on projects. These lessons are codified in the IBM IT Governance Approach, which you instantiate within your organization. By applying this approach with the guiding principles and automating with technology, you will yield a governance solution that is adopted and viewed as an enabler to your teams. Most importantly it will ensure that IT delivers its mission to add measurable business value and reduce risk to the business.
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Added 171 days ago

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Unifying Process Framework

http://www.bita-center.com/upf2

bITa Center's Unifying Process Framework, UPF, is a process unifying framework that aligns not only the domains within IT together but also aligns IT with the business. The UPF is a business framework that is generic to businesses and applies across all sectors commercial and public. It is naturally used by IT where it is part of a business, or by IT if it operates in a market where it is servicing a number of businesses on a commercial basis. The UPF proposed in this series of articles will help bridging differences between the IT management domains and forster cooperation between the people working in the different domains. There are four dimensions to IT business process within the overall UPF framework. Those dimensions are explained in a series of articles. In summary they are The Core IT Governance Dimension, The Core IT Value Chain Dimension, The Support Dimension, and The Enabling Dimension.
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Added 186 days ago

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Joe Stenzel, Gary Cokins, Bill Flemming, Anthony Hill, Michael Hugos, Paul R. Niven, Karl D. Schubert, and Alan Stratton (2007)
CIO Best Practices: Enabling Strategic Value with Information Technology

http://slashdemocracy.org/book/0470048689

If you are a CIO, or intend to become a CIO, or simply want to understand the strategic importance of IT for your entire enterprise, CIO Best Practices provides you with the best practice guidance on the key responsibilities of the CIO and its important role in modern organizations. This is the most definitive and important work you will find on achieving and exercising strategic IT leadership.
- IT Governance - Management -



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Added 201 days ago

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Standards For IT Governance

http://www.informationweek.com/news/showArticle.jhtml?articleID=204701897

By Dave Greenfield, InformationWeek. December 8, 2007. ITIL, COBIT, and ISO 17799 provide a blueprint for managing IT services. It's long been accepted that constant change is fundamental to IT. While most IT pros understand that change is part of the game, the organizations they support often resist it or have a hard time understanding why IT operates under the strictures it does. CIOs must be prepared to overturn accepted norms in the pursuit of innovation. Finessing those changes means more than just leadership skills or charisma. It calls for having a clear blueprint as to the direction of the organization and its goals.
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Added 209 days ago

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IT Governance Institute (2005)
Governance of the Extended Enterprise: Bridging Business and IT Strategies

http://slashdemocracy.org/book/047133443X

IT is no longer an enabler of corporate strategy, it is now the key element of corporate strategy. Governance of the Extended Enterprise explores how some of the world's most successful enterprises have integrated information technology with business strategies, culture, and ethics to optimize information value, attain business objectives, and capitalize on technologies in highly competitive environments. Providing a process for change and a governance model, Governance of the Extended Enterprise encompasses the latest emerging practices from major information and knowledge businesses, providing a major new knowledge resource for enterprises. It also opens up new avenues of practice in strategy setting, enterprise management, control assessment, and risk management. From sales-force automation to workgroup collaboration, forms processing to knowledge management systems, customer service to technical support, Governance of the Extended Enterprise will help readers improve IT governance in all facets of their organization.
- IT Governance - Enterprise Architecture -

8 out of 10 stars



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Adding value to the IT organization with the Component Business Model

http://www.research.ibm.com/journal/sj/463/ernest.html

M. Ernest and J. M. Nisavic in IBM Systems Journal Volume 46, Number 3, 2007. The current stage of information technology (IT) evolution focuses on moving from a technology-based to a services-based orientation. To that end, IT leadership has had to shift from focusing primarily on technological issues to learning to manage IT like a business, with IT services as the primary %u201Cproduct%u201D produced and consumed by customers. The Component Business Model%u2122 for the Business of IT (CBMBoIT) provides a powerful, flexible new perspective of IT as a means to assist with strategic decision making. The foundation of CBMBoIT is the IBM Process Reference Model for IT (PRM-IT), which describes the underlying process activity flows. This paper describes the Component Business Model and the PRM-IT and gives examples of IT environments in order to illustrate how using these models can aid executives in illuminating strategic options that may be overlooked using conventional atomistic approaches.
- Business Process Management - IT Governance -

Added 235 days ago

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Cathleen Benko, F. Warren McFarlan (2003)
Connecting the Dots: Aligning Your Project Portfolio with Corporate Objectives

http://slashdemocracy.org/book/1578518776

Organizations are struggling for greater return on their multibillion-dollar technology and project-related investments. Individual projects may be useful, but when examined collectively, they often work at cross-purposes, duplicate each other's efforts, or aim for obsolescing business objectives. And all are competing for scarce resources. In today's earnings-driven business environment, companies must look to their portfolios to better deliver on objectives and propel the organization forward. Based on their experience with a variety of companies, authors Cathleen Benko and distinguished professor F. Warren McFarlan have developed an alignment approach that better connects an organization's project portfolio to its corporate objectives in a manner responsive to today's unpredictable environment. Connecting the Dots provides a scalable framework and practical tools for better aligning a company's: (1) project portfolio with its objectives; (2) individual projects with each other; and (3) portfolio and objectives with the volatile environment. Better-aligned companies enhance business/technology performance by increasing shareholder value and confidence and improving the portfolio's return on investment. This in-the-trenches guidebook helps companies capture this latent value while building a more adaptive organization.
- Management - Enterprise Architecture - IT Governance -

7 out of 10 stars



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Added 235 days ago

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From a technology-oriented to a service-oriented approach to IT management

http://www.research.ibm.com/journal/sj/463/keel.html

By A. J. Keel, M. A. Orr, R. R. Hernandez, E. A Patrocinio, and J. Bouchard, in IBM Systems Journal Volume 46, Number 3, 2007. In this paper we focus on information technology service management (ITSM), a new direction for managing information technology (IT) organizations that requires a change from a technology-oriented to a service-oriented approach to IT management. We first examine the main challenges to implementing ITSM, which span four broad areas: process, people, technology, and data. Then we consider two strategies for implementing ITSM: top down and bottom up. Finally, we illustrate how a customer can implement ITSM by describing a simple scenario in which a business implements ITSM by using IBM Service Management solutions and tools and the top-down approach. The IBM team uses the Component Business Model* for the Business of IT (CBMBoIT) to analyze the effectiveness of the IT organization in its various aspects. By using a business model for IT as a reference with the understanding that IT is expected to provide high-quality services to both internal and external customers, key components are identified for improvement.
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Added 235 days ago

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Using a model-driven transformational approach and service-oriented architecture for service delivery management

http://www.research.ibm.com/journal/sj/463/kumaran.html

S. Kumaran et al in IBM Systems Journal Volume 46, Number 3, 2007. IT (information technology) service providers often assume that efficient and effective service delivery can be achieved by migrating to a standard set of tools. This assumption is true only if the service provider has monolithic control over the scope and architecture of the customer environment. The trend, however, is toward selective outsourcing, customer control over the architecture of IT solutions, and retention of legacy tools. Target environments are extremely heterogeneous, and the ability of the service provider to control them is diminishing. Consequently, there is a need for a new approach to IT service workflow automation and a new generation of service-delivery management systems that support heterogeneity and collaboration. This paper introduces a new approach to automating complex and variable workflows, applies this approach to IT service delivery management (SDM), presents an SDM architecture based on this approach, and discusses an SDM implementation driven by this architecture. Our implementation architecture leverages service-oriented architecture (SOA) principles by defining loosely coupled service components and a service fulfillment pattern that dynamically integrates them. We discuss the modeling of performance metrics for service delivery and describe how the monitoring and management of key performance indicators (KPIs) are supported as an integral part of our SDM platform. The solution approach presented in this paper is based on a full life-cycle business-to-technology method developed by IBM Research called model-driven business transformation (MDBT). MDBT is both a business transformation methodology and a set of innovative technologies that allow business strategies to be realized by choreographing workflow tools and human activities.
- IT Governance - Service-Oriented Architecture - Enterprise Architecture -

Added 235 days ago

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Richard WyattHaines (2007)
Align IT: Business Impact Through IT

http://slashdemocracy.org/book/0470030399

At last, here is a book that brings IT's relationship with business to life, and enables you to implement strategy rather than develop it. Richard Wyatt-Haines helps you see the true potential of IT in delivering the growth and success to which you aspire. Whilst you may have seen the chapter headings before, you won't have seen the topics approached in a manner that helps you understand the what, the why and the how, and then shows you what you have to do on the ground to deliver impact and success.
- Enterprise Architecture - IT Governance -

5 out of 10 stars



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Added 253 days ago

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IT governance in practice

http://www.pwc.com/extweb/pwcpublications.nsf/docid/790d48a25a3505008525726d00567783

PricewaterhouseCoopers has interviewed a number of CIOs worldwide to obtain their views on IT Governance, their experience in implementing IT Governance, and what it takes to make IT Governance work. From our interviews it is evident that most organisations recognise the importance of IT Governance. However, a "holistic" view that considers all dimensions of IT Governance is not widely found. The concept of IT Governance as an umbrella framework encompassing a wide spectrum of arrangements, including the measurement of benefits, has yet to emerge.
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Added 337 days ago

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Koen Brand, Harry Boonen (2004)
IT Governance: A Pocket Guide Based on COBIT

http://slashdemocracy.org/book/9077212191

CIOs and IT managers will improve their organization's performance with this look at security management and the security-based COBIT. Informed by common ISO quality and security standards, ITIL, the Common Scoreboard, and COBIT, the accepted standard for good IT security and control practices, this reference provides a succinct framework for IT management.
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Added 384 days ago

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IBM Service Management

http://www.research.ibm.com/journal/sj46-3.html

IBM Systems Journal, Volume 46, Number 3, 2007 is about IBM Service Management. As the role and significance of services continue to grow in the global economy, effective systems and methodologies for their management supply a critical competitive advantage for service providers. IBM Service Management provides a structured approach for delivering value, managing risk, and performing data governance functions. This issue contains 15 papers describing IBM Service Management, including its architecture and platforms and how it relates to and extends current trends in ITSM (information technology service management).
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Added 387 days ago

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Robert J. Benson, Tom Bugnitz, Bill Walton (2004)
From Business Strategy to IT Action: Right Decisions for a Better Bottom Line

http://slashdemocracy.org/book/0471491918

From Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as the Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company's entire IT budget; methods for using IT Impact Management to establish IT culture and performance models for the business/IT connection; the IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results; and much more
- Enterprise Architecture - IT Governance - Strategy -

6 out of 10 stars



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Added 391 days ago

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Peter Weill, Jeanne Ross (2004)
IT Governance: How Top Performers Manage IT Decision Rights for Superior Results

http://slashdemocracy.org/book/1591392535

Seventy percent of all IT projects fail - and scores of books have attempted to help firms measure and manage IT systems and processes better in order to turn this figure around. In this book, IT experts Peter D. Weill and Jeanne W. Ross argue that the real reason IT fails to deliver value is that companies have no formal system in place for guiding and monitoring IT decisions. Their research shows that firms with explicit IT governance systems have twice the profit of firms with poor governance, given the same strategic objectives. Just as corporate governance systems aim to ensure quality decisions about corporate assets, the authors show, companies need IT governance systems to ensure that IT investments are made wisely and effectively.
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8 out of 10 stars



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Added 391 days ago

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Jeffrey D. Kaplan (2005)
Strategic IT Portfolio Management

http://slashdemocracy.org/book/0976609304

Strategic IT Portfolio Management delivers a solution to the IT dilemma that has evolved over the past 40 years—namely, how do we get the most value from our IT investment? Author Jeff Kaplan, a lead partner in the Strategic IT Management Practice at consulting firm PRTM, puts nearly two decades of expertise to work exploring and identifying the knowledge, techniques, and strategies needed to maximize technology investments and achieve long-term business transformation for all types of organizations. Written for executives from all disciplines, the book highlights many of the root causes of the IT value dilemma and explains how executives can prevent and counter these issues. Readers will learn the portfolio management methods essential to achieving value. The book provides executives with the tools to: - Illuminate, assess, and improve existing practices - Design a governance structure and allocate appropriate decision rights - Ensure centralized control with decentralized execution - Increase collaboration between business-unit and IT leadership - Instill a culture of continuous improvement and innovation Executives, board members, policymakers, analysts, and the media all want to know: are companies spending too much on information technology (IT)? But the question they should ask is whether organizations are seeing sufficient value from their IT investment—the value that comes from effectively managing technology as part of overall business transformation. Many organizations don’t know how to move from managing technology to managing overall business transformation. Large-scale transformation efforts often go awry because the business leadership team and IT project teams are out of sync. In most of these cases, the organization lacks a governance method that fuses strategic management of the business, the technology, and the projects. Portfolio management is the governance method that’s needed. Strategic IT Portfolio Management describes the portfolio management governance method necessary for transformation success. This book highlights many of the root causes for the IT dilemma and explains how executives can prevent and counter these issues. Readers gain an inside look at how portfolio management can instill a culture of continuous improvement and innovation within the organization.
- Enterprise Architecture - IT Governance -

5 out of 10 stars



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Added 391 days ago

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Marianne Broadbent, Ellen Kitzis (2004)
The New CIO Leader: Setting the Agenda and Delivering Results

http://slashdemocracy.org/book/1591395771

As information technology becomes increasingly essential within organizations, the reputation and role of the CIO has been diminishing. To regain credibility and avoid obscurity, CIOs must take on a larger, more strategic role. Here is a blueprint for doing exactly that. This book shows how CIOs can bridge the gap between IT and the rest of the organization and finally make IT a strategic advantage rather than a cost sink.
- IT Governance - Management - Strategy -

7 out of 10 stars



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Added 391 days ago

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Assessment of IT Governance - A Prioritization of Cobit

http://www.ee.kth.se/php/modules/publications/reports/2006/IR-EE-ICS_2006_007.pdf

Mårten Simonsson, Pontus Johnson. A shared view on the definition of IT governance is lacking and practitioners do not use present IT governance frameworks to support their decision-making. A commonly agreed upon definition of IT governance would be very useful and would serve the development and refinement of IT governance frameworks and assessment methodologies. This article presents an Architecture Theory Diagram, ATD, and a framework for defining IT governance based on an extensive literature study. IT governance is the preparation for, making of and implementation of IT-related decisions regarding goals, processes, people and technology on a tactical or strategic level. The framework for defining IT governance was used to compare how IT governance is defined in literature, and within a group of IT governance experts. Cobit is the most well-known framework for IT governance and it is frequently used by practitioners. While comparing Cobit?s definition of IT governance to the previously identified concerns of literature and practitioners, it showed that Cobit does support most needs, but lacks in providing information on how decisionmaking structures should be implemented.
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Added 485 days ago

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How IT Savvy is Your Enterprise? Self Assessment and Benchmarking

http://mitsloan.mit.edu/cisr/pdf/2006_03_1A_HowITSavvyYrEntrp.pdf

Interesting research briefing by CISR Director Peter Weill. Seems handy!
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Added 485 days ago

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The governance landscape: Steering and measuring development organizations to align with business strategy

http://www-128.ibm.com/developerworks/rational/library/feb07/ericsson/index.html

Maria Ericsson, IBM Rational Services, 15 Feb 2007. From The Rational Edge: Are you seeking a clear explanation of organizational governance? This paper describes different levels of governance and how they affect critical management concerns such as productivity and risk. It also explores the link between good governance and the ability of software development organizations to align their processes with business strategy.
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Added 485 days ago

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