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Improving Access to Government through Better Use of the Webhttp://www.w3.org/TR/egov-improving/ Current Web technology allows governments to share with the public a variety of information in unlimited quantities on demand. Technology is also available to allow citizens to bring issues of concern to the attention of local, regional and national governments. However, exploiting these capabilities within government systems is a challenge that encompasses environmental, policy, legal, and cultural issues. Establishing effective eGovernment requires openness, transparency, collaboration and skill in taking advantage of the capabilities of the World Wide Web. The rich potential for two-way dialogue between citizens and government creates a need for global leadership. The W3C has an opportunity to provide guidance in support of eGovernment objectives by promoting existing open Web standards and noting the challenges external to the Web and technology. There is also role for the W3C to facilitate the development and vetting of new open Web standards needed by governments in context. This document is an attempt to describe, but not yet solve, the variety of issues and challenges faced by governments in their efforts to apply 21st century capabilities to eGovernment initiatives. Detail and useful examples of existing, applicable open Web standards are provided. Where government needs in the development of eGovernment services are not currently met by existing standards, those gaps are noted.- Transparency - Open Government - eGovernment - |
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Gov 2.0 and Reinventing Governmenthttp://govfresh.com/2009/12/gov-2-0-and-reinventing-government/ Luke Fretwell: We asked David Osborne, co-author of the New York Times best-seller Reinventing Government, to share his thoughts on Gov 2.0, and its potential to affect real change in government.- eGovernment - Open Government - |
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Data and transparency: Of governments and geekshttp://www.economist.com/world/international/displaystory.cfm?story_id=15469415 The Economist: Of governments and geeks In several countries more official data are being issued in raw form so that anybody can use them. This forces bureaucrats and creative types to interact in new ways- eGovernment - Transparency - |
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William D. Eggers (2009)
The American people are frustrated with their government-dismayed by a series of high-profile failures (Iraq, Katrina, the financial meltdown) that seems to just keep getting longer. Yet our nation has a proud history of great achievements: victory in World War II, our national highway system, welfare reform, the moon landing. We need more successes like these to reclaim government's legacy of competence. In If We Can Put a Man on the Moon, William Eggers and John O'Leary explain how to do it. The key? Understand-and avoid-the common pitfalls that trip up public-sector leaders during the journey from idea to results. At a time of unprecedented challenges, this book, with its abundant examples and hands-on advice, is the essential guide to making our government work better. A must-read for every public official, this book will be of interest to anyone who cares about the future of democracy.
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Geoff Mulgan (2008)
The strategies adopted by governments and public officials can have dramatic effects on peoples' lives. The best ones can transform economic laggards into trailblazers, eliminate diseases, or sharply cut crime. Strategic failures can result in highly visible disasters, like the shrinking of the Russian economy in the 1990s, or the aftermath of Hurricane Katrina in New Orleans in 2005. This book is about how strategies take shape, and how money, people, technologies, and public commitment can be mobilized to achieve important goals. It considers the common mistakes made, and how these can be avoided, as well as analysing the tools governments can use to meet their goals, from targets and behavior change programs, to innovation and risk management. Written by Geoff Mulgan, a former head of policy for the UK prime minister, and advisor to governments round the world, it is packed with examples, and shaped by the author's practical experience. The author shows that governments which give more weight to the long-term are not only more likely to leave their citizens richer, healthier, and safer; they're also better protected from being blown off course by short-term pressures.
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Elaine C. Kamarck (2007)
In the last decades of the 20th century, many political leaders declared that government was, in the words of Ronald Reagan, "the problem, not the solution." But on closer inspection, argues Elaine Kamarck, the revolt against "government" was and is a revolt against bureaucracy - a revolt that has taken place in first world, developing, and avowedly communist countries alike. To some, this looks like the end of government. Kamarck, however, counters that what we are seeing is the replacement of the traditional bureaucratic approach with new models more in keeping with the information age economy. "The End of Government" explores the emerging contours of this new, postbureaucratic state - the sequel to government as we know it - considering: What forms will it take? Will it work in all policy arenas? Will it serve democratic ideals more effectively than did the bureaucratic state of the previous century? Perhaps most significantly, how will leadership be redefined in these new circumstances? Kamarck's provocative work makes it clear that, in addition to figuring out what to do, today's government leaders face an unprecedented number of options when it comes to how to do things. The challenge of government increasingly will be to choose an implementation mode, match it to a policy problem, and manage it well in the postbureaucratic world.
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John Gøtze, Christian Bering (2009)
The book State of the eUnion: Government 2.0 and Onwards was released at 00:00 CET on 18th November 2009. Edited by John Gøtze and Christian Bering Pedersen, and foreworded by Don Tapscott, the book is a cornucopia of ideas and experiences from thought-leaders on three continents.
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Pallab Saha (2008)
Over the past two decades, the government sector has emerged as the area of largest implementation of enterprise architecture - a critical success factor for all types, scales, and intensities of e-government programs. Advances in Government Enterprise Architecture is a seminal publication in the emerging and evolving discipline of enterprise architecture (EA). Presenting current developments, issues, and trends in EA, this critical resource provides IT managers, government CIOs, researchers, educators, and professionals with insights into the impact of effective EA on IT governance, IT portfolio management, and IT outsourcing, creating a must-have holding for academic libraries and organizational information centers.
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Consolidating State Data Centershttp://www.windley.com/archives/2009/01/consolidating_state_data_centers.shtml Phil Windley's Technometria: Word going around is that the State of Utah is looking at possibly consolidating some data centers.- eGovernment - |
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The Death of Government Interoperabilityhttp://blogs.gartner.com/andrea_dimaio/2008/11/28/the-death-of-government-interoperability/ Andrea DiMaio, Gartner: The interoperability of technologies, data and applications across different government agencies, tiers and jurisdictions has been a keystone of e-government and government transformation programs for almost a decade. The nirvana of any such program is to achieve seamless integration between processes and applications, to make the structure of government invisible (or irrelevant) to service delivery, and to set the basis for agile, truly transformational government.- eGovernment - Interoperability - |
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Open Standards and Government Policy: Results of a Delphi Surveyhttp://www.cbs.dk/content/download/90233/1183857/file/OpenStandardsAdoptionCAISJune2008.pdf Vladislav V. Fomin, Mogens Kühn Pedersen, Henk J. de Vries: In an increasing number of countries governments consider to stimulate the role of open standards in public Information and Communication Technology (ICT) infrastructure development. The aim of this work is to identify important issues related to government policy with regard to open standards and the development of public ICT infrastructure. This multi-method research presents results from an exploratory literature review and multi-round Delphi survey of key experts in the field of standardization. (PDF)- Open Standards - eGovernment - |
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8 Principles of Open Government Datahttp://resource.org/8_principles.html 30 open government advocates gathered to develop a set of principles of open government data. The meeting, held in Sebastopol, California, was designed to develop a more robust understanding of why open government data is essential to democracy. The Internet is the public space of the modern world, and through it governments now have the opportunity to better understand the needs of their citizens and citizens may participate more fully in their government. Information becomes more valuable as it is shared, less valuable as it is hoarded. Open data promotes increased civil discourse, improved public welfare, and a more efficient use of public resources. The group is offering a set of fundamental principles for open government data. By embracing the eight principles, governments of the world can become more effective, transparent, and relevant to our lives.- eGovernment - E-Democracy - |
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Government Data and the Invisible Handhttp://www.yjolt.org/11/fall/robinson-0 David Robinson, Harlan Yu, William Zeller, and Edward W. Felten, Government Data and the Invisible Hand, 11 Yale Journal of Law & Technology 0 (2008). In order for public data to benefit from the same innovation and dynamism that characterize private parties’ use of the Internet, the federal government must reimagine its role as an information provider. Rather than struggling, as it currently does, to design sites that meet each end-user need, it should focus on creating a simple, reliable and publicly accessible infrastructure that “exposes” the underlying data. Private actors, either nonprofit or commercial, are better suited to deliver government information to citizens and can constantly create and reshape the tools individuals use to find and leverage public data. The best way to ensure that the government allows private parties to compete on equal terms in the provision of government data is to require that federal websites themselves use the same open systems for accessing the underlying data as they make available to the public at large. This is a draft. Do NOT cite. A final version of this article will appear here in Fall 2008.- eGovernment - E-Democracy - |
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Hack, Mash & Peer: Crowdsourcing Government Transparencyhttp://papers.ssrn.com/sol3/papers.cfm?abstract_id=1023485 Jerry Brito, George Mason University Mercatus Center. October 21, 2007. In order to hold government accountable for its actions, citizens must know what those actions are. To that end, they must insist that government act openly and transparently to the greatest extent possible. In the Twenty-First Century, this entails making its data available online and easy to access. If government data is made available online in useful and flexible formats, citizens will be able to utilize modern Internet tools to shed light on government activities. Such tools include mashups, which highlight hidden connections between different data sets, and crowdsourcing, which makes light work of sifting through mountains of data by focusing thousands of eyes on a particular set of data. Today, however, the state of government's online offerings is very sad indeed. Some nominally publicly available information is not online at all, and the data that is online is often not in useful formats. Government should be encouraged to release public information online in a structured, open, and searchable manner. To the extent that government does not modernize, however, we should hope that private third parties build unofficial databases and make these available in a useful form to the public.- Web 2.0 - eGovernment - E-Democracy - Transparency - |
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Microsoft in push to establish e-Government standardhttp://www.euractiv.com/en/infosociety/microsoft-push-establish-government-standard/article-169818 EurActiv.com - 24 January 2008. The US software giant has launched a new set of products aimed at standardising the provision of online services to citizens by public administrations. But while Microsoft says the move will help address the fragmentation of Internet services offered by local authorities, competitors argue it may pose a threat to the development of alternative software.- Interoperability - eGovernment - |
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Goikoetxea Ambrose (2007)
This is the first book that addresses all three main activities in improving business and technology decisions: the planning, design and assessment of enterprise architectures (EAs). Emphasis is on medium and large-size organizations in the private sector (such as banks, airlines and auto industries) and the public sector (such as federal agencies, local government organizations and military services in the Department of Defense). The book addresses the challenges faced by EA builders through an organized presentation of the issues and a step-by-step approach. The material is based on real-life EA project experience and lessons learned over a decade working in multiple-contractor, multiple-discipline teams, and multiple-agency environments.
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Analyzing Enterprise Architecture in National Governments: The Cases of Denmark and the Netherlands40th Annual Hawaii International Conference on System Sciences (HICSS'07) Paper by Marijn Janssen, Delft University of Technology, The Netherlands, and Kristian Hjort-Madsen, IT University of Copenhagen, Denmark. National enterprise architectures (NEA) promise to fill the gap between policy and implementation. NEAs are embedded within an institutional environment consisting of active players capable of responding strategically and innovatively to architectural initiatives, which might complicate NEA adoption. In this paper we analyze the efforts of two European national governments in developing enterprise architecture. Grounded in institutional theory and practice we develop an analytical framework and use this framework to analyze the efforts of two countries, Denmark and the Netherlands. Our framework and analysis draws the attention to the need to take a broader perspective on enterprise architecture, especially governance aspects determine the adoption and diffusion of NEA.- eGovernment - Enterprise Architecture - Government EA - |
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The Blogging Revolution: Government in the Age of Web 2.0http://www.businessofgovernment.org/main/publications/grant_reports/details/index.asp?gid=291 The IBM Center for the Business of Government Publication by David C. Wyld, Southeastern Louisiana University. Dr. Wyld examines the phenomenon of blogging in the context of the larger revolutionary forces at play in the development of the second-generation Internet, where interactivity among users is key. This is also referred to as "Web 2.0." Wyld observes that blogging is growing as a tool for promoting not only online engagement of citizens and public servants, but also offline engagement. He describes blogging activities by members of Congress, governors, city mayors, and police and fire departments in which they engage directly with the public. He also describes how blogging is used within agencies to improve internal communications and speed the flow of information. Based on the experiences of the blogoneers, Wyld develops a set of lessons learned and a checklist of best practices for public managers interested in following in their footsteps. He also examines the broader social phenomenon of online social networks and how they affect not only government but also corporate interactions with citizens and customers.- Blogging - E-Democracy - eGovernment - Web 2.0 - |
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Justice DHS launch draft data-sharing modelhttp://www.gcn.com/online/vol1_no1/41358-1.html The Homeland Security and Justice departments today took the wraps off a test version of their model for sharing information about natural disasters, terrorist attacks and other crises. The model comprises an Extensible Markup Language-based schemata that agencies could use to code their data in a standard format for more efficient communication, database searches and coordination. The departments first announced their plans to cooperate on the NIEM project in March 2005. The “beta” or test version of the National Information Exchange Model is designed to help federal agencies cooperate with other government organizations during disasters, as well as support the agencies’ day-to-day work, the departments said.- eGovernment - EDXL-DE - |
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Emerging eGovernment mashups popularhttp://blogs.zdnet.com/BTL/?p=3322 When I was Utah's CIO, I wrote what I called the Web Services Manifesto to create a list of principles that I though all government agencies should follow whenever they created an online resource. Their goal: set the data free. The idea is that government can't ever hope to create all the useful information resources that people need. For eGoverment to move beyond the "here's a good way to search our data" stage, these applications need to be shared and mashed-up. I hoped that by creating Web services where XML was always available, we'd allow others to build the services they needed that we'd never even think to build. It took some time, but some governments are starting to do just that. David Stephenson points to a Jon Udell column about the DC government's Center for Innovation and Reform. The first link in the main body is Live Data Feeds. Very nice. Already, the first real mashup of this data has been built. Pick a location on the right hand side of the page and see where crimes have occurred, road repairs need done, or other service requests have been made. Talk about accountability! DCStat is doing just that. The Atom and RSS feeds summarize activity, and all the details - including latitude and longitude - are included in DCStat's own XML format. Following the initial launch of the service request feed, new ones will appear at roughly two-week intervals throughout the summer and fall. These feeds will contain raw operational data about crime, property, housing code enforcement, and business and liquor licensing.- Syndication - RSS - Atom - Government feeds - eGovernment - |
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New IT development marks the beginning of the end of 'can't open yours' culturehttp://www.egovmonitor.com/node/6656 As part of its drive to reduce the cost of services without compromising quality, Bristol City Council today joined the Open Document Format (ODF) Alliance. The move is expected to make it easier to share documents in different formats and avoid the frustrating 'can't open yours' culture, which slows down work.- eGovernment - Document Formats - OpenDocument - |
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Munich Linux 'a reality'http://www.techworld.com/opsys/news/index.cfm?newsID=6369&pagtype=all The City of Munich has insisted it is on track with its massive Linux migration, in the face of claims in the German Senate that the project seemed to have failed before it ever got off the ground.- Open Source - eGovernment - |
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Belgium gov't moves toward OpenDocument formathttp://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9001406 "In another blow to the supremacy of Microsoft's Office franchise, Belgium on Friday became the second governmental body to approve the use of the OpenDocument format as a way to exchange government documents. By September 2007, all Belgian federal agencies must use software that can read reports, spreadsheets, presentations and other types of data files saved in OpenDocument (ODF), a free XML file format certified as a standard by the International Organization for Standardization (ISO) last month."- eGovernment - Document Formats - OpenDocument - Open Standards - |
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Belgian government chooses OpenDocumenthttp://news.zdnet.co.uk/software/applications/0,39020384,39276978,00.htm In a blow to Microsoft, Belgium's government departments will be instructed to use an open file format for internal communications- eGovernment - Document Formats - OpenDocument - Open Standards - |
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Open to the publichttp://comment.zdnet.co.uk/0,39020505,39276991,00.htm We paid for it. We want it. Keeping public data open is the only acceptable standard for government IT.- Standards - eGovernment - Open Standards - |
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