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Indhold: Vexations and missed opportunities in group work: four case studies ; Web 2.0 and the emergence of emergence: a history, explanation and definition of Enterprise 2.0 ; New approaches to old problems: hitting the bull's-eye with Enterprise 2.0 ; Uniquely valuable: the benefits of Enterprise 2.0 ; Red herrings and long hauls: what is and isn't difficult about adopting the new tools and approaches ; Going mainstream: a road map for Enterprise 2.0 success ; Looking ahead: the vision, the liar's club and model 1 versus model 2 behavior. Emne: Enterprise 2.0, Web 2.0, internet, sociale netværk, kommunikation. Sprog: Engelsk